What is a PSW's role in facilitating family meetings regarding care?

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The role of a Personal Support Worker (PSW) in facilitating family meetings regarding care is primarily focused on helping to organize those meetings and documenting the discussions. This involves creating an environment where family members feel comfortable to share their thoughts and concerns, ensuring that all relevant topics are covered, and keeping a record of what has been discussed and any action items that arise. By taking on this supportive role, the PSW helps enhance communication among family members and healthcare providers, fostering a collaborative approach to the care of the individual.

In contrast, listening without participation, taking charge to make all decisions, or avoiding participation altogether does not align with the collaborative and supportive nature of a PSW's role. Effective facilitation requires active engagement, and while it is essential for PSWs to be attentive listeners, their contributions are valuable in ensuring that everyone’s voice is heard and recorded during these important discussions.

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