In a tense family situation, how can a PSW assist without taking sides?

Facilitating communication is an effective way for a PSW to assist in a tense family situation without taking sides. This approach focuses on promoting open and respectful dialogue among family members, allowing them to express their feelings and concerns in a safe environment. By enabling conversations, the PSW helps family members understand each other better, which can alleviate tension and foster resolution without showing favoritism.

Encouraging conflict would exacerbate tensions and is counterproductive, while providing resources may not directly address the communication breakdown that is often at the core of family disputes. Counseling members individually can risk deepening divisions as it may lead to the perception of bias. Instead, facilitating communication maintains neutrality and focuses on collaboration, which is essential in family dynamics.