How should a PSW approach a family member who is resistant to care?

Approaching a family member who is resistant to care requires a strategy that fosters trust and understanding. Utilizing patience and open communication is crucial in such scenarios. This approach allows the family member to express their feelings and concerns about the care being offered. By listening actively and validating their emotions, a PSW can build rapport and ensure that the individual feels respected and valued.

An open dialogue can uncover underlying issues that may contribute to their resistance, such as fear, misunderstanding, or past experiences with care. By engaging in a respectful conversation, the PSW can tailor their approach to the unique needs and preferences of the family member, which can lead to better cooperation and a more positive experience for everyone involved.

The other options do not support this constructive interaction. Strict rules and ultimatums can create further resistance and anxiety, insisting on compliance may lead to resentment and breakdowns in communication, while avoiding interaction altogether does not address the issue and can exacerbate feelings of isolation or frustration. Hence, the supportive approach of patience and open communication is the most effective in encouraging cooperation and easing the concerns of the family member.